Recent Posts

Commercial Building Repair - The Importance of Insurance

9/18/2017 (Permalink)

For any commercial building, having insurance is essential. Whether you are the business or building owner, having insurance could make the difference between whether you must close shop forever or for a few weeks. If talking with your insurance company is difficult and the reason you don’t file a claim, we urge you to reconsider. Every commercial building should have some sort of insurance. Here are some typical places where we perform commercial repairs and restoration. 

Make sure your policy is updated

Insurance companies operate off very specific details about your loss. They only want to pay for whatever damage is covered. Having all your ducks in a row will make the process go along much smoother. You want to get the most out of your insurance policy.

SERVPRO’s communication with insurance companies

We work well with insurance companies because we know what paperwork they need, as well as their process requirements. We can get them photos, details of the loss and extensive nature of the damage, the verification of the source of the damage, and an estimate of the cost of cleanup. Insurance companies appreciate all this information because they can help you more quickly, and keep you satisfied as a client.

We do what we can to take the stress off you, as well as your insurance company!

Fire Damage in the Lancaster Area

9/12/2017 (Permalink)

Fire damage near Lancaster

Several states, California included, are on fire due to natural and man-made causes. Regardless, fire doesn’t discriminate and it has its own personality. There are, however, things you can do when you experience fire damage in the Lancaster area. SERVPRO of Lancaster is your local fire damage restoration company. We don’t hope for you to have to call us, but we are ready if you do.

Our responsibility to you

Not having answers when you’ve had a major disaster happen, especially if you’ve never had to deal with it, can be extremely overwhelming. You don’t know what to do, what you shouldn’t do, or who to call. As soon as you contact us, we can be at your residence within 4 hours to begin the mitigation process. This way, the damage is handled quickly before it either spreads or becomes harder to remove. Learn more about our fire damage process here. 

Get all the answers and immediate help when you give our office a call. Our technicians respond at any time during an emergency; fire damage doesn’t sleep so neither do we. We strive to make the fire damage disappear, “Like it never even happened.”

Flooding in Lancaster

9/12/2017 (Permalink)

Lancaster flood damaged homes

Although we aren’t near Texas or Florida, we can assume that Mother Nature has plans of her own, whether we like it or not. Many people weren’t prepared when the hurricanes hit, and most people had to leave with literally the clothes on their backs and their hands full of what they could carry. California doesn’t get hurricanes often, but a hurricane isn’t required to flood your home and destroy everything you have. Sometimes, a pipe break will do the trick!

We highly recommend contacting your homeowner's insurance to get a full understanding of what types of losses are currently covered. Discuss with your company the possibility of expanding coverage, in case of emergencies. A few extra dollars a month may save you thousands of dollars during a heavy winter, or an explosive dishwasher. Learn more about our role during storm damage and flooding. 

We don’t recommend trying to deal with flood damage yourself. You may cause more damage to your home, which is more money as well as stress. Our technicians go through months of on the job training, Continuing Education classes and certification classes to be able to get flooded homes back to preloss condition. We are here to help!

Mold Damage Cleanup in Lancaster - FAQ’s

9/6/2017 (Permalink)

Mold damage cleanup in Lancaster

Let’s be real: you walk into a disaster area that’s been neglected for so long, and you may not know where to start to fix the problem. You may be only one person or part of a two-person team. How do you begin to tackle anything huge when it’s such a foreign concept? Not many of us deal with these things for that reason, or the mold issue was hidden for so long that even the thought of dealing with it is so overwhelming. 

Thankfully, there is a company that can handle mold cleanup in the Lancaster area. Not only do we have a team bigger than two, but we also have certifications, equipment, time, office staff, and technicians to answer any questions you may have.

What are some frequent questions we are asked?

“How much does mold cost to clean up?”

Well, the cost really depends on the level of extensiveness, how it was caused, how many areas are affected, and how much equipment and chemical products we will need, and how many technicians are needed.

“Will my insurance company cover this cleanup?”

Often, insurance companies have a cap on how much they will cover a mold job. Some companies don’t cover it at all, and some companies require an investigation or need to have the cause of the mold determined. If the mold is recurring due to the neglect of the homeowner, it’s most likely not going to be covered, even if you have mold coverage under your policy.

“How soon can you get to my house?”

We have a 1-4-8 guarantee on our emergency losses that states we can get to your home in as little as 4 hours. However, we can also work according to your schedule and keep constant communication with you until that time comes.

“What should I do in the meantime?”

Until cleanup begins, we always tell our customers to not run any heating or air condition units/fans because mold spores can spread. Once spores spread, they can land in other areas of your home and start multiplying. If possible, remove belongings away from any walls that are affected; however, if your furniture has become molded, don’t handle it until the technicians arrive.

Insurance companies may have their own investigation and policies, so always consult with them as well while you are waiting for cleanup services

Any other questions? Give us a call at (661)723-7141 for more information!