Recent Posts

The Importance of Proper Fire Damage Cleanup

10/26/2017 (Permalink)

There are some homeowners who are afraid to open claims on their homes when they have had damage due to the possible increase in their premiums. There are also homeowners who don’t have any homeowners’ insurance that covers fire damage. Instead of hiring a professional, they try to deal with the cleanup themselves. Often, more costly issues arise, and the homeowner calls a professional anyways. We can’t stress enough the importance of getting your insurance company involved; they can help you when you’re really in a bind, and often will recommend a company to help you mitigate the damages.

SERVPRO’s estimating method can help you determine whether you need to file a claim to deal with fire damage in your Lancaster home.

What is involved in fire damage cleanup?

We look at every special circumstance when getting ready to mitigate fire cleanup in a home. How severe was the fire? Was it isolated to one room? Is the roof intact? How much soot damage is there? Do we need to involve HVAC/duct cleaning? Click here to learn detailed information on how we put together a scope of fire damage restoration work.

A Shocking Surprise

10/26/2017 (Permalink)

You’d be surprised how often we receive calls about water damage in churches, vacation homes, or even homes where the homeowners were gone for only a few days. The likelihood (as well as level of severity) of damage occurring when no one is around increases because there is no one to report the damage, stop it, or slow it down. At least when someone is home, they can turn off the water or make a phone call. What about when you’re not around; what are some solutions?

Learn how to shut off your utility supply lines

This solution may sound simple, but in an emergency, you may become flustered or question yourself. Or, if you know but your neighbor or house sitter doesn’t, how do you explain to them how to shut off the water? This simple trick can prevent a lot more damage, as well as less of a water bill. We suggest using a bright tag on the water shut off, as well as on other shut offs, such as gas or propane.

Areas of common flood damage

We see flood damage occur in kitchens, laundry rooms, and bathrooms due to the use of appliances such as refrigerators, washers, and toilets. We have even seen damage from dryers and water heaters catching fire. This sort of damage happens due to appliance malfunction; holding onto receipts for expensive items will help you in the long run if you ever file a claim due to the damage they cause. We don’t recommend running any appliances while you are gone, and you should always have utilities temporarily disabled or turned off if no one will be home for at least a week.

If you find yourself in a water damage situation, give SERVPRO of Lancaster a call immediately. Click here to discover more about our water damage experts, who work day and night when your home has been in flames or put under water.

Sewage Cleanup and Restoration During a Storm

10/26/2017 (Permalink)

Nobody likes to deal with it, but somebody must do it!

During a storm, there is a lot of chaos. Many people may not realize that walking through flood waters is actually very dangerous. Not only can you get washed away, but you can also become exposed to harmful bacteria due to sewage and otherwise contaminated water.

Three types of contaminated water

Category 1 is Clean Water, which you don’t necessarily want to drink, but it comes from a clean source.

Category 2 is Gray Water, which means it has a significant amount of contaminants.

Category 3 is Black Water, which is contaminated and can cause health effects.

Do you trust yourself or a non-expert enough to put your life or family’s lives on the line because you don’t want to report the loss to insurance, or deal with it at all?

Water during a major flood is flowing from place to place and may be picking up disgusting stuff along the way. It could be tapping the sewage drains in the streets, and then take itself into your home if your home is close enough to the ground.

SERVPRO of Lancaster has dealt with flood damage inside and outside of homes, even in crawlspaces. We can prevent further contamination to your home, so you don’t need to risk your well-being. Our step by step process will be explained in detail, and we can answer as many questions as you have. We want you to feel at ease with our company, and our cleanup process.

Mold in Lancaster- What is it, what to do?

10/26/2017 (Permalink)

What is mold damage?

Mold is an organically occurring substance that’s found in the air, ground, and even in some of our food. There are several types of mold, as well as an assortment of colors. Mold grows best in dark, damp areas mixed in with little to no bacteria. Mold can grow in less than 24 hours on wood, organic, and porous surfaces, even carpet.

Why is it so destructive?

Mold can completely overtake a surface, thus destroying the foundation or structure of anything in its way, from furniture to walls. It can also produce allergies and become irritating. Mold cleanup in Landcaster is available, and should be handled immediately due to its destructive nature. Without intention, mold spores can be spread throughout an entire home, making the home completely contaminated. If mold were isolated to only one room, containment would be simple, and cleanup would be easy.

Just like water damage, having an expert who deals with mold cleanup on a regular basis will be efficient and consistent, thus taking the headache away from the situation. Call the pros before getting out your gloves! Get SERVPRO of Lancaster on the line for immediate assistance.

Flooding in Lancaster Commercial Offices

10/26/2017 (Permalink)

Having one house flood on one floor is one circumstance very common for SERVPRO. We evaluate the situation, decide what equipment is needed to dry, plan our attack on the water damage, and BOOM! Everyone’s done in time for the weekend. Do you think we could handle a multi-floor, multi-room, heavy duty office flooding due to a sprinkler malfunction? ABSOLUTELY!

Flooding doesn’t take time off-Murphy’s Law in action

Seems like the most damage that occurs every year is at the worst time. Then again, any time damage happens is incredibly inconvenient. Office flood damage doesn’t mean it’s a sign to take a vacation. If you operate a school or have customer Monday through Friday, you really don’t want to shut down operations that could keep your business closed for weeks. We want to help you get your business back in action, which is why we are committed to working weekends, evenings, and even overnight to get work completed as quickly as possible. Our team understands the concept of Murphy’s Law very well, which is why SERVPRO of Lancaster is a 24/7 service company.

Commercial Building Repair - The Importance of Insurance

9/18/2017 (Permalink)

For any commercial building, having insurance is essential. Whether you are the business or building owner, having insurance could make the difference between whether you must close shop forever or for a few weeks. If talking with your insurance company is difficult and the reason you don’t file a claim, we urge you to reconsider. Every commercial building should have some sort of insurance. Here are some typical places where we perform commercial repairs and restoration. 

Make sure your policy is updated

Insurance companies operate off very specific details about your loss. They only want to pay for whatever damage is covered. Having all your ducks in a row will make the process go along much smoother. You want to get the most out of your insurance policy.

SERVPRO’s communication with insurance companies

We work well with insurance companies because we know what paperwork they need, as well as their process requirements. We can get them photos, details of the loss and extensive nature of the damage, the verification of the source of the damage, and an estimate of the cost of cleanup. Insurance companies appreciate all this information because they can help you more quickly, and keep you satisfied as a client.

We do what we can to take the stress off you, as well as your insurance company!

Lancaster Storm Damage - Anticipating the Worst

9/18/2017 (Permalink)

Although we don’t want to admit it, no one wants to prepare for the possibility of a storm. However, with Hurricane Harvey, we have seen what happens when families aren’t prepared. Animals are left behind, important documents are lost, and people don’t know where to go to get help or seek shelter. Having a plan in place and not having to use it is much better than not planning one and losing everything.

What does SERVPRO of Lancaster recommend?

Packing emergency bags full of food, water, medication, items for your pets, and making a list of important documents to grab (social security information, blood types, birth certificates, bills, deeds, license, registration, insurance, etc.) should be first on your list. Then, you should have an escape route. Where are you going to go once you flee your home? Do you have reliable vehicles, phones, etc.? Lastly, teach your children to seek help if for some reason you become separated during a natural disaster. There are many ways to do this, including making necklaces or bracelets for your children with emergency contact information, blood type and any allergies they have.

SERVPRO of Lancaster is here to help you put your home back together, should you ever need us. We are always here to help, especially during the worst disasters. Here are some more water and storm damage tips you can follow! 

Fire Damage in the Lancaster Area

9/12/2017 (Permalink)

Fire damage near Lancaster

Several states, California included, are on fire due to natural and man-made causes. Regardless, fire doesn’t discriminate and it has its own personality. There are, however, things you can do when you experience fire damage in the Lancaster area. SERVPRO of Lancaster is your local fire damage restoration company. We don’t hope for you to have to call us, but we are ready if you do.

Our responsibility to you

Not having answers when you’ve had a major disaster happen, especially if you’ve never had to deal with it, can be extremely overwhelming. You don’t know what to do, what you shouldn’t do, or who to call. As soon as you contact us, we can be at your residence within 4 hours to begin the mitigation process. This way, the damage is handled quickly before it either spreads or becomes harder to remove. Learn more about our fire damage process here. 

Get all the answers and immediate help when you give our office a call. Our technicians respond at any time during an emergency; fire damage doesn’t sleep so neither do we. We strive to make the fire damage disappear, “Like it never even happened.”

Flooding in Lancaster

9/12/2017 (Permalink)

Lancaster flood damaged homes

Although we aren’t near Texas or Florida, we can assume that Mother Nature has plans of her own, whether we like it or not. Many people weren’t prepared when the hurricanes hit, and most people had to leave with literally the clothes on their backs and their hands full of what they could carry. California doesn’t get hurricanes often, but a hurricane isn’t required to flood your home and destroy everything you have. Sometimes, a pipe break will do the trick!

We highly recommend contacting your homeowner's insurance to get a full understanding of what types of losses are currently covered. Discuss with your company the possibility of expanding coverage, in case of emergencies. A few extra dollars a month may save you thousands of dollars during a heavy winter, or an explosive dishwasher. Learn more about our role during storm damage and flooding. 

We don’t recommend trying to deal with flood damage yourself. You may cause more damage to your home, which is more money as well as stress. Our technicians go through months of on the job training, Continuing Education classes and certification classes to be able to get flooded homes back to preloss condition. We are here to help!

Mold Damage Cleanup in Lancaster - FAQ’s

9/6/2017 (Permalink)

Mold damage cleanup in Lancaster

Let’s be real: you walk into a disaster area that’s been neglected for so long, and you may not know where to start to fix the problem. You may be only one person or part of a two-person team. How do you begin to tackle anything huge when it’s such a foreign concept? Not many of us deal with these things for that reason, or the mold issue was hidden for so long that even the thought of dealing with it is so overwhelming. 

Thankfully, there is a company that can handle mold cleanup in the Lancaster area. Not only do we have a team bigger than two, but we also have certifications, equipment, time, office staff, and technicians to answer any questions you may have.

What are some frequent questions we are asked?

“How much does mold cost to clean up?”

Well, the cost really depends on the level of extensiveness, how it was caused, how many areas are affected, and how much equipment and chemical products we will need, and how many technicians are needed.

“Will my insurance company cover this cleanup?”

Often, insurance companies have a cap on how much they will cover a mold job. Some companies don’t cover it at all, and some companies require an investigation or need to have the cause of the mold determined. If the mold is recurring due to the neglect of the homeowner, it’s most likely not going to be covered, even if you have mold coverage under your policy.

“How soon can you get to my house?”

We have a 1-4-8 guarantee on our emergency losses that states we can get to your home in as little as 4 hours. However, we can also work according to your schedule and keep constant communication with you until that time comes.

“What should I do in the meantime?”

Until cleanup begins, we always tell our customers to not run any heating or air condition units/fans because mold spores can spread. Once spores spread, they can land in other areas of your home and start multiplying. If possible, remove belongings away from any walls that are affected; however, if your furniture has become molded, don’t handle it until the technicians arrive.

Insurance companies may have their own investigation and policies, so always consult with them as well while you are waiting for cleanup services

Any other questions? Give us a call at (661)723-7141 for more information!